Anyone who is 60 years or older and facing challenges getting groceries due to financial, physical, or other hardships (e.g. logistical) may enroll. While there are limits to the number of individuals who can be registered at any one time, IVCG is proud to serve nearly 200 seniors with periodic free groceries.
Food Force
Program Logistics
Registration to become a senior beneficiary of the IVCG-Food Force program is best done online through our intake survey.
After registration is complete and enrollment is activated according to volunteer capacity, senior clients will be added to one of four "groups" based on their residential location. During the week of a client's delivery, volunteers call to confirm interest + need for groceries to be delivered that coming Saturday. Calls are typically made between Tuesday and Thursday. If the volunteer callers are unable to reach you (the registered senior), the delivery will be skipped for that cycle and you'll wait until the next schedule rotation. The period between deliveries is typically 4 weeks. While IVCG recognizes this does not satisfy the grocery needs of our neighbors, it can be a vital support option and one that reduces the monthly strain from trying to purchase groceries.
Volunteer drivers made the deliveries on Saturday of each week. Those volunteers visit approximately 10 seniors during the delivery day and will sign up for various Saturday "shifts" based on their availability.
NOTE - depending on current volunteer capacity, those wishing to join the client community may be placed on a waiting list.
Note: IVCG cannot provide support for personalized grocery shopping.
What Clients Need to Know
Our Commitment
IVCG is dedicated to providing safe, respectful, and reliable grocery delivery services to older adults in need. To ensure a smooth experience for everyone, we ask that all clients follow these guidelines.
Client Expectations
Be Home During Delivery. Please make sure you are home at the scheduled delivery time. If you cannot be home, let us know in advance.
Meet Your Driver at the Door. Volunteers are not expected to enter homes or apartments. For apartment buildings, please meet the driver in the lobby or at the exterior door if possible.
Keep Contact Info Updated. Ensure your phone number and address are correct so we can reach you if needed.
Special Needs. If you have a physical limitation (e.g., recovering from surgery, mobility challenges), please inform the caller team when placing your order.
Permanent needs (such as being bed-bound) will be noted in your profile.
Missed Delivery. If you are not home and have not notified us, groceries may be left in a safe location (e.g., porch or lobby) at the driver’s discretion.
Health & Safety. Volunteers may wear masks and use hand sanitizer for their own protection.
Please respect their comfort level and avoid close contact.
If you feel ill, notify us before delivery.
Important Note. We are not a specialized wellness check service. If you have an emergency, call 911. Volunteers are instructed to report any serious concerns to our office, but they are not trained for home safety or health interventions.
Why These Guidelines Matter
Our volunteers generously give their time to help the community. Clear expectations help keep everyone safe and ensure that this program remains sustainable and caring.
