Members care for our community
RIDES+ Membership
Joining the RIDES+ member community empowers a local solution for local seniors.
Memberships are available for individuals (riders and non-riders) and organizations. Your involvement helps advance a meaningful solution with your independent transportation network!
For seniors who don’t drive, getting to a doctor’s appointment can be an overwhelming hurdle. At IVCG, we care too much to sit idly by and let our neighbors’ health decline from lack of necessary medical attention. That’s why we steward the low-cost RIDES+ Membership program. With limited staff support, a bevy of volunteer drivers, and two comfortable zero-emissions SUVs (fully electric!), we’re ready to help you, your loved one, or your patient get to the next doctor’s visit.
We provide door-to-door service, so no one needs to stand outside waiting for a ride.
Riders (or their loved ones) can join at the quarterly or annual levels. Benefits include priority routing and access to your Personal Transportation Account where requests can be made and monitored from the convenience of your personal computer.
Organizational members enjoy an array of benefits - including vouchers for seniors in their networks who need ride support (Advocate and Navigator levels).
We salute the IVCG Volunteers who provide most of the rides. Personal vehicles are utilized (we cannot accommodate wheelchairs). Riders may request ride support Monday - Friday between 9 - 4:30pm. RIDES+ member riders may request early and late rides if necessary - understanding that back-up support for those hours cannot be promised.
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Individual membership quantities are limited. Join today to ensure your spot.
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For seniors needing non-emergency medical ride support and *cannot* afford to join the RIDES+ program, the Community Rider option is available without the RIDES+ routing prioritization or access to the personal transportation account.
Reliability in Motion
With RIDES+ Rider Membership levels, you can book as many non-emergency medical rides as you need during your active membership period.
Membership Isn’t For Everyone
If for any reason, you prefer not to purchase a membership, we’ll still do our best to support you and other seniors in need. Discover more about IVCG RIDES and how to become a COMMUNITY RIDER at no cost.
TIPS for MEMBERS
As a volunteer-based organization, we honor peer-to-peer support. If you're interested in helping support fellow members as a driver or as a friendly caller to assist with utilizing the Personal Transportation Account system, sign up on IVCG's volunteer portal.
- For RIDER-MEMBERS:
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After joining, you'll gain access to your online account (called your "Personal Transportation Account" or PTA for short).
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Your requests can be submitted through your PTA or by calling 475-257-6537 to leave a message with your appt. details.
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Remember, after scheduling your doctor's appointment, share your ride request with as much advanced notice as you wish.
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NOTE: We cannot promise coverage for ride requests made with less than 48 hours from the appt. time.
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The day PRIOR to your ride, your driver will call to review logistics (time of pickup, etc), so please answer your phone, even if you don't recognize the number.
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We ask riders to limit their requests to medical rides.
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Riders must be registered with IVCG in order to obtain transportation support. Rider-Members do NOT need to go through the full client intake required by the state and Agency on Aging (questions stemming from the "FORM 5").
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If you have questions about our client policies, please review our "service guidelines".
Meet Our RIDES+ Organizational Members
RIDES+ Members are community leaders who help elevate program resilience for the non-emergency medical rides program through Interfaith Volunteer Care Givers of GNH. These organizations know the value of compassion, empathy, and service. Thanks to all the RIDES+ members!
Jewish Foundation of Greater New Haven
Rotary Club of Orange
