
Our Policies and Procedures
At IVCG, we believe clear and accessible policies / procedures are essential to building trust and empowering our community. This page provides access to these important documents. It reflects our dedication to transparency, ensuring that both volunteers and clients are informed, supported, and equipped to engage confidently with our programs. We invite you to explore these guidelines and reach out with questions.
We, as community members serving in an official capacity (staff, Board members, and volunteers**), dedicate ourselves to carrying out the mission of Interfaith Volunteer Care Givers of Greater New Haven, Inc. (IVCG). [click to access the policy]
While providing significant benefits to clients – namely, a free, door to door ride provided on the client’s schedule and according to the client’s individual needs – IVCG’s service is also limited by the capabilities of our volunteers and staff, and the requirements of our program. [click to access the policy]
IVCG is committed to protecting the privacy of our donors and supporters. This Privacy Policy outlines the types of information we collect, how we use it, to whom we disclose it, and the security practices we follow to safeguard your information. [click to access the policy.]
IVCG, thanks to dedicated volunteers, provide non-emergency medical transportation support for seniors (60 years and older). Volunteers serve entirely by their own choice and at their own individual discretion. Participation is mutually cooperative and based on shared empathy. [click to access the procedure]
Members of the Board of Directors are trustees who act on behalf of an organization's constituents, including service recipients, funders, volunteers and employees, the government, and taxpayers. [click to access the policy.]
The Explore Public Gardens mobile app is stewarded through IVCG's program called the "Connecticut Public Gardens". Explore Public Gardens does not collect, use, save, or have access to any data of any kind on your mobile device. [click to access the policy.]
Care about your neighbors.
