Services

Transportation
Free transportation is available for medical appointments. To learn more, visit our transportation page.

Errand Running and Grocery Shopping
Due to risks associated with the COVID-19 epidemic, seniors are encouraged to stay home except for necessary trips to medical appointments. To help seniors stay safe, we are temporarily offering grocery shopping services for seniors in need. If you or someone you know could benefit from our help, please call the office at (203) 230-8994.  We also provide home delivery of free groceries and adult continence products through the Grocery Bag program sponsored by the Agency on Aging of South Central Connecticut; please call the AOASCC at 203-785-8533 to see if you qualify.

Adult Incontinence Products
IVCG provides free adult incontinence products to seniors in need. Due to the recent shortage of paper products, IVCG now accepts and delivers paper products such as toilet paper, tissues and paper towels to seniors who are unable to obtain these items. For more information, call Jane Ferrall at (203) 230-8994.

Medical Equipment Lending
IVCG lends gently used medical equipment to seniors through Mae's Closet. For more information about Mae's Closet, including how to donate or borrow items, click here.

Aging at Home Socials
Aging at Home Socials have been temporarily suspended due to the COVID-19 epidemic. For more information about past programming, click here.

Friendly Visiting and Respite Care
Friendly visits have been temporarily suspended due to the COVID-19 epidemic. For more information about our friendly visiting program, click here.

Service Limitations
IVCG does not provide the following services:

• Hands-on care such as feeding, dressing, bathing, washing, or moving of patients.
• Transportation for people who are in a wheelchair (including travel chairs). We cannot transport wheelchairs regardless of the patient's physical capabilities.
• In-home chores including laundry, dish-washing, or general cleaning
• House painting, plumbing, electrical, or other interior or exterior home maintenance. Please check out CareNetworkLink for a list of screened providers.
• Routine grounds maintenance such as weekly lawn care or yard work. If volunteers are available, we may be able to provide a one-time yard cleanup or basement clean-out etc. We cannot perform tree trimming.
• Transportation for non-medical purposes.
  
• We do not have volunteers to perform snow removal or plowing.  We have a limited stipend to provide professional snow removal to a small number of clients in the City of New Haven; please call the office to arrange for snow removal but be advised that service is provided on a "first come, first served" basis and we do not have the capacity to serve all households requesting this service, especially under emergency conditions.
  

Service Area
IVCG serves the following towns in the Greater New Haven area: Bethany, Branford, East Haven, Guilford, Hamden, Meriden, Milford, New Haven, North Haven, Orange, Wallingford, West Haven, and Woodbridge

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